Sociale veiligheid en omgaan met agressie

Sociale veiligheid en omgaan met agressie

Uw werk als beroepschauffeur is meer dan het vervoeren van goederen van plek a naar b. Voor anderen bent u de eerste indruk van het bedrijf waarvoor u werkt. Leer hoe u uzelf en uw bedrijf nog beter (re)presenteert en schrijf  u in!

De beroepschauffeur communiceert dagelijks vele malen met klanten, collega’s en onbekenden. Veelal communiceren de chauffeurs onbewust op een manier die hij zichzelf in de loop van de jaren heeft aangeleerd. De chauffeur is het visitekaartje van de organisatie; het eerste contact van buitenstaanders met het bedrijf loopt vaak via de chauffeur.

Deze cursus leert u om onder verschillende omstandigheden op een professionele manier te communiceren. 

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At Osseforth Opleidingen, we understand the importance of ensuring both your safety and the safety of those around you while on the job. That’s why we offer the essential Code 95 U15 course focused on Social Safety and Dealing with Aggression. This course is specifically designed for professional drivers and anyone working in the transportation sector who needs to navigate challenging social situations while on the road.

Why Choose the Code 95 Course U15?

In today’s working environment, dealing with social safety issues and aggression has become an essential skill. Whether you’re a bus driver, truck driver, or taxi operator, maintaining control in stressful situations is crucial to your safety and the safety of others. The U15 Social Safety and Dealing with Aggression course teaches you practical skills to handle aggression, manage conflict, and prevent dangerous situations before they escalate.

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What You Will Learn:

• Understanding Aggression: Learn to identify different types of aggression and the underlying causes.
• De-escalation Techniques: Master strategies for de-escalating potential conflicts before they become dangerous.
• Practical Communication Skills: Enhance your communication skills to prevent misunderstandings and diffuse tension.
• Stress Management: Discover how to manage your own stress and stay calm in difficult situations.
• Legal Framework: Gain insight into the legal aspects of social safety and dealing with aggression.

Course Structure:

This course includes a blend of theoretical instruction and practical exercises. Our expert trainers at Osseforth Opleidingen provide hands-on experience to ensure that you leave the course feeling confident in your ability to handle challenging situations effectively.

The course meets the standards of the Code 95 directive, ensuring that your certification is recognized across the European Union. By completing this training, you not only enhance your professional skills but also meet the necessary requirements for renewing your Code 95 qualification.

Who Should Attend?

The Code 95 U15 course is ideal for:

• Professional drivers (truck, bus, taxi)
• Transport and logistics professionals
• Anyone working in environments where social safety and dealing with aggression are critical

Whether you are new to the industry or an experienced professional, this course will equip you with the essential skills to handle aggression and maintain a safe working environment.

Why Osseforth Opleidingen?

With over 20 years of experience in the industry, Osseforth Opleidingen is one of the leading training providers in the Netherlands. Our professional team of certified trainers is dedicated to delivering top-notch education tailored to meet the needs of our students. We are committed to your success and safety on the road.